Membership FAQs (Frequently Asked Questions)
Frequently Asked Questions About www.bassingbob.com
Cannot Log In / Password Reset / Forgot Password
Forgot Security Question Answers
What are the Different Membership Types?
When Does my Membership Expire?
Why did my Membership Auto-Renew?
How do I Update my Billing Credit Card?
How do I Manually Change my Password or Account Info?
How do I Search for a Specific Topic on Your Site?
I Cannot View Certain Pages and Have a Membership.
How do I Cancel my Membership?
Contact Someone at BassingBob.com
Problems Logging In
- Verfiy email address.
- Passwords are CASE SENSITIVE
- Security question answers are NOT
- If you are unable to remember your password. Use the “Forgot Your Password” link.
- Password resets are sent via email AND OFTEN END UP IN YOUR SPAM / JUNK EMAIL FOLDER. PLEASE GIVE A FEW MINIUTES, AND DIG INTO YOUR OTHER EMAIL FOLDERS IF YOU DO NOT RECEIVE IT.
- You can also try to search for the email using “Member Account Password Reset”
You can search your email for the subject line “Member Account Password Reset”
Cannot Remember Security Question Answers
If you are unable to remember your security questions answers, please contact us. However, YOU ONLY NEED TO ANSWER ONE OF THEM.
What is the Difference in Memberships?
We split the website into different categories to make our membership as economical as possible; enabling members to subscribe to only of what they have interest.
- The Crappie+ membership includes only Crappie and seasonal fish coverage.
- The PRO plan covers the rest of the website. (Excluding Crappie+ content).
- The PRO+ option gives you everything; access to the entire site.
Here are the membership benefits broken out by type:
When Does My Membership Expire?
Your membership is good for one year and will auto-renew. You can view your membership dates under My Account > My Membership.
Why did my Membership Auto-Renew?
When you sign up for an account, you agree to an automatic annual renewal process. Although you can cancel (downgrade) your membership any time before your next renewal date. We send renewal reminders days prior to the renewal date. However those sometimes land in your spam folder too. Please just contact us if you have any questions or concerns.
How do I Update my Billing Credit Card or Change Accunt Information & Password?
If you need to change your Account Info simply log into your account and click on “Update My Credit Card,” “Change My Password” or whatever action is needed.
How do I Search for a Specific Topic on Your Site?
We have a search feature at the top right of the menu.
How do I Cancel my Membership?
When you sign up for an account, you agree to an automatic annual renewal process. Although you can cancel (downgrade) your membership any time before your next renewal date. We send renewal reminders days prior to the renewal date. However those sometimes land in your spam folder too. Please just contact us if you have any questions or concerns.
To manually cancel your membership log in to My Account (on the top menu) > Then My Membership (on the left side) and choose “Downgrade….. ”
